Gym Membership Regans Fight Champions Ltd.

1 Introduction

1.1    Your agreement is with us, Regans Fight Champions Ltd is a private company limited by guarantee, registered in England (Company No. 14755266)
1.2 These terms and conditions form part of your agreement with us and replace any previous terms and conditions. Your membership agreement with us is made up of:
– 1.2.1 your completed membership agreement on our Clubright app. 
– 1.2.2 the terms and conditions in this document 
1.3 This agreement forms a legal, binding agreement between you and us, so please make sure that you read them carefully and understand them. If you have any questions, please ask a member of our team.
1.4 You, must comply with and agree to the rules and regulations that apply at our facility 
1.5 A full calendar month starts on the first day of the calendar month and finishes at the end of the last day of that calendar month. When we refer to month in these terms and conditions, we mean a full calendar month.

2 Starting your agreement

2.1 Your agreement commences on the date your membership becomes active on our clubright app. 
When your membership starts, you will need to make the payments set out on the membership agreement. You cannot use our facility until you have signed up to your membership and you’re your first month’s payments has been received via direct debit or credit card
2.2 If you join part way through a month or year, we will work out any proportional monthly fees that may apply and set out on your membership agreement forms any initial fees (including, but not limited to, any activation fee) that you have to pay and the payment method.

3. Payment methods

3.1, You must pay your monthly membership fee in advance every month by direct debit or a credit card lodge online with Regans 
3.2 We may, entirely at our discretion, accept other payment methods to start, restart, transfer or upgrade your membership.

4 Failing to pay

4.1 This section is about what will happen if you do not pay your monthly membership fee or any other fees or charges you have agreed to pay because:
– 4.1.1 The account details you gave us for the direct debit are wrong; or
– 4.1.2 There is not enough money available in your bank account; or
– 4.1.3 You have cancelled your direct debit without giving us the correct notice period (see section 5 of these terms and conditions)
--4.2 If the account details, you gave us for the direct debit are wrong:
– 4.2.1 We will ask you to pay by cash, debit card or credit card and to give us your correct bank details. You will also be asked to complete a new direct debit mandate form.
– 4.2.2 While you owe us payments you will not be allowed to enter or use our facility. Once your payments are up to date you will be allowed to enter and use our facility. You will still have to pay all monthly membership fees for the duration of the commitment period you signed up to.
4.3 If there is not enough money available in your account:
– 4.3.1 We will ask you to pay by cash, debit card or credit card. If, after the second month we have contacted you, you still owe us the payment, we will cancel your membership from the end of that month or, if you have a discounted monthly membership, at the end of your commitment period. Where a direct debit payment has failed or been refused, we may attempt to obtain payment through the same direct debit. You are responsible for any charges imposed by your bank in connection with any failed payments or attempts.
– 4.3.2 While you owe us payments you will not be allowed to enter or use our facility. Once your payments are up to date you will be allowed to use our facility. You will still have to pay all monthly membership fees for the duration of the commitment period you signed up to.
– 4.3.3 If you are not in a commitment period with us, we will take the first month you fall into arrears as deemed notice to cancel your membership.
4.4 If you have cancelled your direct debit without giving us notice:
– 4.4.1 We will ask you to pay by cash, debit card or credit card. If you are not within any commitment period you agreed to, we will cancel your membership from the end of the following month and your account will remain in debt until the outstanding payment is made.
– 4.4.2 While you owe us payments you will not be allowed to enter or use our facility. Once your payments are up to date you will be allowed to enter and use our facility. You will still have to pay all monthly membership fees for the duration of the commitment period you signed up to.
4.5 We may appoint a debt collection agency to collect any payments you owe us, and you may have to pay any costs associated with this, including legal and court costs and interest. Or we may choose to take the payments owed from your credit card or debit card using the credit card or debit card details you have given us, and you hereby authorise us to do so.

5 Cancelling and or freezing your gym membership

5.1 Cancelling your gym membership  

5.1.1    All cancellation requests need to be received in writing via email. 
•    Monthly Rolling Contracts: A calendar months’ notice is required to cancel this membership.
•    Three Month Rolling contracts: Three calendar months is required to cancel this membership  
•    Six Month Rolling Contracts: Three calendar months is required to cancel this membership
5.1.2    If you cancel the membership before the end of the contract you will need to pay the full cost of the contracted months remaining. 
5.1.3    If you are an existing member on a rolling monthly agreement, then you must provide 30 days advance notice in writing via email, that you wish to cancel your membership 
5.1.4    If you have signed up to a minimum term of 3 months initial agreement and wish to cancel your membership any time after the 3-month term is completed, you must provide 30 days advance notice in writing via email, that you wish to cancel your membership 
5.1.5 If you have sign up to a 12-month membership agreement you will be required to pay the full cost of the remaining months on the contract, should you wish to cancel your agreement before the end of the 12-month term. After the 12-month period is completed, you must provide 30 days advance notice in writing via email, that you wish to cancel your membership.
5.1.5 `    If you need to cancel your membership within your commitment period, you may cancel your membership for the following reasons only:
•    Serious illness*
•    Serious injury*
•    Pregnancy*
•    Redundancy*
•    If you move to a location more than 10 miles from the Regans facility 
•    If we permanently close our facility
•    If we significantly reduce the opening hours or facility *You may need to provide proof.
5.2 Freezing your gym membership
5.2.1    You are only allowed to freeze a membership once a year and for no less than 30 days. If you are planning to freeze your membership you must provide 30 days’ notice of your intention to do so in writing via email. If you are on a 3- or 12-month agreement then your agreement will be extended by the number of days your membership is frozen.  These terms will not apply if the member is incapacitated due to injury and they provide a doctor’s letter.
5.2.2    You may temporarily freeze your gym membership for up to 12 months, even within the first 3 months of joining, for the following reasons only*:
•    Serious illness
•    Serious injury
•    Pregnancy
•    Redundancy
*You may need to provide proof.

6 Our right to cancel or freeze your membership

6.1 We may cancel your membership at any time by giving you one month’s notice in writing. In these circumstances, we will refund you the fee that you have paid for that month, and any fees you have paid for future months
6.2 We may freeze your membership at any time (we will not charge you monthly membership fees while your membership is frozen) or cancel your membership without giving you notice, if:
– 6.2.1 We, in our professional opinion, consider that you are not medically or physically able to use our facilities safely, or;
– 6.2.2 You seriously or repeatedly break the conditions of your membership; or
– 6.2.3 You allow another person to use your membership card to gain access to our faciity (unless you have notified us in writing in advance that your membership card has been lost or stolen); or
– 6.2.4 If you and/or any of your s use offensive, abusive or discriminatory language or use or threaten violent, offensive or intimidating behaviour or conduct at any of our centres, or if your behaviour or conduct does or, in our reasonable opinion may, put our employees and/or other members and/or s at risk; or
– 6.2.5 You and/or any (s) do or attempt to provide, offer, engage in, advertise or promote, whether or
not for payment or other reward, at our facility any activities or services which do or may compete in any way with any activities or services provided, offered, engaged in, advertised
or promoted by us or our authorised personnel, including but not limited to personal training or other training, coaching or instruction to any individual or group.
- 6.3 If we cancel your membership, you will not be allowed to enter any of our facility.
or you refuse our offer, we will end your membership at the end of the months’ notice and refund any monthly membership fees you have already paid for the remaining commitment period.
6.5 If we receive official notice (for example, from the executors of your Will or from your bank) that you have died, we will immediately cancel your membership and refund any fees you have paid for the remaining membership commitment period.

7 Our right to change your membership, these terms and conditions or the terms of centre use

7.1 We may, at any time, withdraw and/or substitute a type of membership or a payment option for new members or members who want to change, restart or renew their membership or payment option.
7.2 From time to time we may change our monthly membership fees. We will try not to change the fee more frequently than once in a calendar year, and to ensure that any change is reasonable, but we cannot guarantee this. We will tell you about any change that will apply to you and will give you at least one full calendar months’ notice before the change comes into effect. Please see your payment options for details of how fee changes will affect you. If you are on a discounted monthly membership type and we change your membership fees during your 12-month membership commitment period, you may request the difference paid due to this change at the end of your minimum commitment period.
7.3 We may, without notice to you, make reasonable changes to these terms and conditions if the changes are for the benefit of the majority of our members at your home centre or across our networks of centres generally.
7.4 When we make changes that may affect you, we will give you notice of the changes we plan to make by displaying the changes in your home centre for one full calendar month. 

8 Our right to refuse prospective members

8.1 We operate private members clubs and membership is at the sole discretion of our management. We do not have to state or provide you with reasons for refusal of membership.
8.2 We may, at any time, refuse to permit you to become a member, or terminate your membership if you are already a member, if we have reason to believe that your behaviour or conduct does or will, or in our reasonable opinion may, put our employees and or/members and/or s at risk.

9 Restarting your membership after cancellation by you

9.1 Where you have cancelled your membership, you may restart your membership again at any time. To do so, you will need to sign a new membership agreement form and set up a new direct debit with us.
9.2 You will not be able to restart your membership until you have paid all amounts you owe us for your previous membership (if any), and we can refuse to let you restart your membership again until you have done so.
9.3 If your membership was cancelled by us due to reasons in section 13, you will not be able to restart your membership with us.

10 Events beyond our reasonable control

10.1 If we cannot provide all the services and facilities at our facility for 30 consecutive days or more, or services and facilities are significantly reduced for 30 consecutive days or more, for reasons or events beyond our reasonable control, you or we can cancel your agreement immediately by written notice. By law, we do not have to pay you compensation in these circumstances. However, we will try, where reasonably possible, to let you use another of our centres.
10.2 Reasons or events beyond our reasonable control could include, for example, but are not limited to natural disasters, government actions, war, national or regional emergency, acts of terrorism, protests, riot, fire, explosion, flood, an epidemic and strikes or other labour disputes (not relating to our workforce).

11  Proof

11.1 We may need you to provide proof, which is satisfactory to us, of:
– 11.1.1 Your eligibility for a specific type of membership, either before your membership starts or at any time during your membership; or
– 11.1.2 Your entitlement to cancel or freeze your membership; or
– 11.1.3 Any email you sent to confirm cancellation or the date you posted your cancellation notice, or both.
11.2 If you cannot provide satisfactory proof, for example you cannot prove the date of postage of your cancellation notice, we will not be able to cancel your membership and your membership may continue unless and until you do provide us with a proper and effective cancellation notice.
11.3 If you cannot provide satisfactory proof of your eligibility for a particular discounted membership, we will automatically upgrade you to the full rate and inform you in writing in line with the direct debit guarantee.
11.4 We may require a photograph to be taken as proof of identity and to be held against your membership record to validate entry.
10.5 We mayl request photographic evidence at your time of joining, to validate your identity.

11 Contact details
11.1 We will send all letters, emails, communications and information to the address and other contact details you have given us on your membership agreement form. You must keep us up to date with any changes to your address or other details by filling in an administration form at your home centre.
1.12 If at any point we find that you have provided us with an incorrect name, address or other details which are not your own, we may cancel your membership and prevent you from joining or attending our Regans Fight Champions facility in the future.

12 Children & Junior’s

12.1 You may want to add children or junior members to your membership. We refer to this as ‘linking’ them to your membership. All children or juniors who join must be linked to someone aged 18 or over, with parental responsibility.
12.2 When we refer to a ‘’PeeWee” membership this would be anyone between the ages of 5-9 years old, when we refer to a ‘junior’ membership this would be anyone between the ages of 10 – 15 years old. *Children over the age of 13 years old are able to access the facilities without a parent/guardian, but the parent/guardian will need to sign the code of conduct in order for their child to be allowed to access the facilities. 
12.3 Children may need to be upgraded to the next age category after their birthday. We will tell you in writing when we plan to upgrade your child to the next age category. In these circumstances, the monthly membership fee may change.
12.4 We may ask for proof of any child or juniors age and can refuse access to our centres without receiving this.

13 Mobile Phone/Photography Policy

13.1 No photography or videography is permitted at any time in any changing room, bathroom, 
13.2 You may take photographs and video recordings in our facility for your own personal use, provided that you follow our rules and guidance at all times as laid out in your membership agreement.
13.3 You must not take photographs or video recordings of any children under the age of 18 years in any centre, other than your own children. You must ensure that no children (other than your own children) inadvertently feature in any photograph or video recording that you take in any centre.
13.4 You must not take any photograph or video recording of any person in our facility without their prior consent.
13.5 If another member makes a complaint to us about any photograph or video recording that you have taken, then we may ask you to show us any photograph or video recording that you have taken in our centre and to delete that photograph or video recording.
13.6 You must immediately stop taking any photograph or video recording if requested to do so by any staff member.
13.7 Failure to comply with this policy may result in your membership being cancelled under clause 13.8 (Our right to cancel or freeze your membership above.

14 Queries

14.1 If you have any queries about these terms and conditions, payments or specific details to do with our facility, please contact a member of staff

15 Liability

15.1 When we carry out any health assessments and exercise questionnaires, we may identify possible problems with you taking part in exercise and recommend that you seek and obtain medical advice. We are not responsible if you ignore our recommendations and continue to exercise at any of our centres...
15.2 By law, we do not have to pay you compensation for loss or damage you may suffer unless such loss or damage is caused by our negligence or failure to comply with applicable law.
15.3 We will not pay you compensation if we have failed to carry out our duties due to:
– 15.3.1 Your own fault;
– 15.3.2 The fault of someone else who is outside of our control or who is not connected with providing our services under these terms and conditions; or
– 15.3.3 Events outside of our control or which we could not have known about prior to their occurrence even if we had taken all reasonable care.
15.4 We can make changes to the type of facilities we provide, and we will give you notice (where possible we will provide reasonable advance notice) of any such changes. We will not be liable for any loss or damage caused by these changes unless the loss or damage is caused by our negligence.
15.5 You must make sure that you can do the exercise provided by any exercise programme you follow or any class you go to.
15.6 You should consult your doctor before you start any exercise, exercise programme or class you attend and/or if you are not sure whether it is suitable and/or if you have a pre-existing illness or medical condition.
15.7 We cannot accept liability for theft or for loss or damage to you or your ’s property in the centre or the car park unless that theft or loss or damage was caused by our negligence. It is your responsibility to ensure that your valuables are kept secure and that you use the lockers provided. Wherever possible, you should avoid bringing in valuables or large amounts of cash into the centre.
15.8 Subject only to section 26.10, in no event shall our total liability to you for any one event or series of related events exceed the sum of 150% of the total amount paid by you for your membership and/or the services giving rise to the liability in the 12 months preceding the first incident out of which the liability arose.
15.9 Nothing in these terms and conditions excludes or limits our liability for:
– 15.9.1 Death or personal injury caused by our negligence or that of our staff; or
– 15.9.2 Fraud or fraudulent misrepresentation; or
– 15.9.3 Any other liability which we cannot by law exclude or limit.

16 Data protection

16.1 We will only process personal information you give us in accordance with the applicable data protection laws and the Regans Fight Champions Policy. You can see our full privacy policy on our website at www.regansfc.co.uk  This includes information on how we protect your information, who we are allowed to give it to and how to exercise any of your rights in relation to it.
16.2 We will keep any clinical information you give us confidential and secure and only pass it to, or receive it from, those involved with your programme or treatment. By joining one of our membership options, you are giving us permission to share relevant clinical information that relates to your health goals between members of our staff.
16.3 It is important that we hold the most up-to-date contact details for you. You are responsible for keeping all your personal contact details and choices for how you want to receive marketing materials up to date.
16.4 If you are a Vitality member, in order to receive Vitality points, access data along with your name, membership number and Vitality policy number will be shared with Vitality (who are a third-party partner) and data will be transferred securely between Regans Fight Champions Ltdand Vitality.

17 Choice of law

17.1 Your membership with us is governed by the laws of England. You agree that all disputes relating to your membership and or our agreement with you which we are unable to resolve between us will be subject to the non-exclusive jurisdiction of the English courts 

These terms and conditions were last updated in March 2024